Optum Idaho
322 E. Front Street, Suite 400
Boise, ID 83702
Member Questions/Member Crisis Line Call Toll-Free 24/7:
(855) 202-0973
Provider Clinical Questions:
(855) 202-0983
Optum Substance Use Treatment Helpline:
(855) 780-5955
National Suicide Prevention Hotline:
(800) 273-TALK (8255)
Read the latest Member Matters newsletter
Our goal is to support any member in their journey.
We can help you find a mental health or substance use provider. We can also talk with you about services for you or your child. We welcome your call anytime, 24 hours a day, seven days a week at our Optum Idaho Member Access & Crisis Line at 1-855-202-0973.
- 2016 - Fall Newsletter
- 2017 - Holiday Newsletter
- 2017 - Spring Newsletter
- 2017 - Summer Newsletter
- 2017 - Winter Newsletter
- 2018 - Fall Newsletter
- 2018 - Spring Newsletter
- 2018 - Winter Newsletter
- 2019 - Spring Newsletter
- 2019 - Winter Newsletter
- 2020 - Fall Newsletter
- 2021 - Fall Newsletter
- 2021 - Spring Newsletter
- Member Newsletter -- Spring 2022
- Member Newsletter -- Winter 2022.pdf
Your voice matters! Member input and guidance is vital to helping us transform the mental health system.
Please email membermatters@optum.com with your feedback.
Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.