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Click here to stay informed on COVID-19

Optum is providing support and resources to help people stay up to date on coronavirus disease (COVID-19).
The Coronavirus (COVID-19) outbreak continues to be an evolving situation nationally as well as in Idaho. Optum is working closely with the Idaho Department of Health and Welfare (IDHW) to monitor the situation. Listed below are several links to additional information:

  1. State of Idaho’s official COVID-19 page
  2. Center for Disease Control COVID-19 page
  3. IDHW Div. of Behavioral Health COVID-19 page
  4. IDHW COVID-19 Hotline number, 1-888-330-3010. This is staffed Monday - Friday, 8am-6pm MST.

COVID HELP NOW LINE

The COVID Help Now Line offers statewide support for anyone challenged by the stress associated with this global pandemic. CLICK HERE for more information. 

Hello Idaho! Optum Idaho Behavioral Health Plan Home

Call the Optum Idaho Member Crisis Line at 1-855-202-0973
Click here to register for upcoming free Optum Mental Health First Aid classes!
 

Help is always available! Clinicians are available 24/7 including holidays to provide immediate, seamless, in-the-moment support, as well as, crisis intervention and stabilization. Call us at 1 (855) 202-0973.

Click here for Hello Idaho! tools to reduce isolation and encourage conversations around mental well-being

Use these printable hand-outs, posters, bookmarks and other resources to encourage conversations around mental well-being, reducing isolation and anxiety, and supporting all Idahoans in their wellness journeys. 

Hello Idaho! overview flyer

Stress and Axiety Can Make You Sick

Gratitude

Managing your distress in the aftermath of a shooting

How to talk to children about death

After a traumatic event: How to help children

2022 HOPE Week-Bikes, Hikes and Kites Mental Health Month flyer

2022 (Spanish) HOPE Week-Bikes, Hikes and Kites Mental Health Month flyer

2022 HOPE Week Digital Toolkit (social media graphics, proclamation, ideas for mental health awareness events and promotions)  

Exercise for Mental Health

Mindful eating to improve your mental health

Learn the signs of mental health challenges in teens

Tips for self-care: Teachers, caregivers, parents

Help for those struggling with substance-use disorder

Preventing child abuse

Minimize back-to-school stress

Domestic violence awareness and prevention

Holiday stress relief

Hello Idaho! poster - Youth

Hello Idaho! poster - Older adults

Hello Idaho! poster - Teen group

Hello Idaho! poster - School bus

Hello Idaho! poster - Virtual hello

Hello Idaho! poster - Jogging

Hello Idaho! poster - Biking

Hello Idaho! bookmark

Hello Idaho! pocket card

Hello Idaho! table tent

One person, one family, one community at a time. Every individual and every family has a unique road to wellness, health and hope. Optum manages outpatient behavioral health benefits for Idaho Medicaid members and provides free resources to promote mental health awareness and reduce stigma for all Idahoans. It is our commitment to help transform Idaho’s behavioral health system by focusing on helping people reach recovery in their own health journey.

Click here to watch Hello Idaho! videos on YouTube

You have the right to get help and information in your language at no cost. Click here to view the Optum Nondiscrimination Notice and Language Services. To request an interpreter, call (855) 202-0973.

MEMBER QUICK LINKS

EXTERNAL OPTUM SITES

Idaho Department of Health and Welfare

Idaho Behavioral Health resources, information and more 

Click here to learn how to join the Optum Idaho Provider Network

Optum Idaho
322 E. Front Street, Suite 400
Boise, ID 83702

Member Questions/Member Crisis Line Call Toll-Free 24/7:
(855) 202-0973

Provider Clinical Questions:
(855) 202-0983

Optum Substance Use Treatment Helpline:
(855) 780-5955

National Suicide Prevention Hotline:
(800) 273-TALK (8255)

Need support now? If you or someone you know is in a crisis or struggling, help is available immediately, any time, regardless of health insurance status. Call or text 988 or chat at 988lifeline.org

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