Optum Idaho
322 E Front Street, Ste 400
Boise, ID 83702
Número Gratuito para Preguntas de los Miembros:
(855) 202-0973
Preguntas Clínicas de los Proveedores:
(855) 202-0983
Para hacer Consultas Psiquiátricas, los Proveedores de Cuidado deben presionar la opción 1
Nacional de Prevención del Suicido
(800) 273-8255
ALERTS & ANNOUNCEMENTS
When we have important information or updates to share, we may post Provider Alert notices to this section of the website. Select a year to see the previous and present notices. Note: Links for all documents will open in a new window as a PDF.
2017 Provider Alerts
- NEW! Provider Alert IOP Virtual Introduction-Readiness Assessment Tool closes soon!! (3/25/2017)
- NOW AVAILABLE ONLINE - Virtual Introduction for the Intensive Outpatient Program (IOP) (3/20/2017)
- Program & Network Integrity: Coding and Auditing of Behavioral Health Services (3/17/2017)
- IDHW Interpretive Service and Telehealth Policies (3/14/2017)
- REMINDER - March 2017 Virtual Introduction for the Intensive Outpatient Program (IOP) (3/8/2017)
- POSTPONED February 2017 Clinical Process Training (2/20/2017)
- Virtual Introduction for the Intensive Outpatient Program (IOP) - Provider Readiness Assessment (3/2/2017)
- Provider Mileage Reimbursement Updates 2017 (2/1/2017)
- Network Audit Tool Updates 2017 (1/19/2017)
2016 Provider Alerts
- Recovery and Resiliency Provider Training (11/15/2016)
- Activation: The “Secret Sauce to Promote Recovery and Wellness” (10/17/2016)
- Provider Satisfaction Survey Changes (9/30/2016)
- Intensive Outpatient Programs (IOP) Survey Closing (9/27/2016)
- Intensive Outpatient Programs (IOP) Survey (9/19/2016)
- Cultural Competency Training Announcement (8/25/2016)
- Community Health Initiatives Grant Provider Alert (8/15/2016)
- Clinical Model 2.1- One Year Trends webinar announcement (8/1/2016)
- Importance of Care Coordination Provider Training (06/01/2016)
- RFP Release: Community Health Initiatives Grant (CHI), Children with Serious Emotional Disturbances (SED), Provider Engagement for Clinical Interventions (05/23/2016)
- Peer Support Services Readiness Training (03/30/2016)
- Family Support Services Training (03/15/2016)
2015 Provider Alerts
- Support to High-risk Members Training Announcement (12/21/2015)
- Case Management Qualifications (11/10/2015)
- Recent CMS Update-CPT 90847 (10/28/2015)
- Recovery & Resiliency Principles Training Announcement (09/21/2015)
- WITS & Electronic Medical Record Use (9/10/2015)
- Updated Utilization Management Authorization Template announcement (05/14/2015)
- Cultural Competency provider training announcement (05/07/2015)
- Important announcement regarding coding changes for Individual & Family Therapy provided same day (04/06/2015)
- ALERT Program provider training announcement (02/27/15)
- Field Care Coordination Referral Form announcement (02/12/15)
- Provider Audit Tool Updates announcement (02/03/15)
- Program & Network Integrity: Coding and Auditing of Behavioral Health Services Training announcement (1/26/15)
2014 Provider Alerts
- Family Support Services Survey announcement and survey link (12/9/14)
- Reimbursement Cycle announcement (12/9/14)
- Provider Complaints, Grievances and Disputes announcement (8/12/14)
- Claims submission and fee schedule overview announcement (7/22/14)
- Clinical Model 2.0 Bonus Session announcement (6/30/14)
- Clinical Model Q&A Session announcement (6/26/14)
- Provider Town Hall schedule announcement (05/29/14)
- Care Management/ Clinical Model training announcement. (05/28/2014)
- Announcement concerning Optum Idaho Call Back Process and Improvements (5/13/14)
- Cultural Competency webinar announcement (05/07/14)
- Please see our first issue of the Provider Press, Optum Idaho’s provider newsletter (04/07/14)
- Relias Learning provider training announcement (02/24/14)
- ALERT Program provider training announcement (02/12/14)
- Please read about Prior Authorization Improvements (01/30/14)
- Please read about Contacting Optum to Report a Critical Incident (01/24/14)
- Medical Necessity and Transformation of the Idaho Treatment System- Training
- dates/locations (1/14/14)
- Peer Support Service Overview - Training Dates (1-3-14)
2013 Provider Alerts
- Please read about our Peer Support Services Implementation (12-17-13)
- Please use the "Contact Us " form for providing feedback to Optum. (11-22-13)
- Important Information Impacting Claims Payment (09/30/13)
- Billing, Checkwrite and Training updates (10-2-13)
- Use of Fee Schedule Codes - Submitting Corrected Claims (10-10-13)
- Claim Notification Letters (10-15-13)
¡Siempre encontrará ayuda! Hay profesionales clínicos disponibles las 24 horas del día, los 7 días de la semana, incluidos los días festivos, para brindarle apoyo inmediato y oportuno, así como intervención y estabilización de crisis. Llámenos al 1 (855) 202-0973.